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Return Policy

Products Under Warranty

Warrantied products are products clearly marked with a manufacturer’s warranty. See our Return Process below and we will help you facilitate the return of products under valid/in-date warranty. This service is only available for products purchased directly from us by end users, this does not apply to resellers.

Products (non-warranty)

Products without a manufacturer’s warranty can be returned within 15 days of sales receipt or invoice and must meet the following requirements below. Some product returns may be denied or made subject to restocking fees and other charges.

Return Requirements​

  • Purchased from MMD
  • Unused
  • Undamaged
  • In Original Packaging
  • In resaleable condition

Non-Returnable Items​

  • Products where the description indicates “non-returnable”
  • Custom Printed Flags
  • Custom Lath or Stakes
  • Custom Silt Fence
  • Custom Vests
  • Custom Rebar Caps
  • Custom Requested Products and/or Special-Order Products – at discretion of MMD
  • MMD reserves the right to impose reasonable return limitations based on excessive wear, abuse, accident, alteration, modification, tampering, negligence, misuse, or lack of reasonable care of any product.

Shipping​

  • If MMD or Manufacturer has made an error, MMD will arrange free return shipping. Otherwise, the customer is responsible for return shipping charges (we can help you facilitate for a fee).

Return Process​

  • All returned merchandise must have prior written authorization. Contact us for a return merchandise authorization number (RMA#) via the following methods –
  • Submit your return request online (click the Returns button on the bottom of our homepage: mmdsales.com)
  • Or submit your return request via email: returns@mmdsales.com
  • For more information or questions please call us at 847-426-3561
We Ship Across the USA!
  • Municipal Marking Distributors, Inc.
  • 732 Hicks Drive
  • ELBURN, IL 60119

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